Communication tools commonly employed in the behavioral sciences will be covered: interview development and implementation; best practices for conflict management, negotiation, consultation and persuasion; group facilitation best practices; change facilitation communication techniques including motivational interviewing; the impact of computer mediated communication on interpersonal dynamics; and cultural norms and interpersonal communication. Students interested in counseling and other helping professions, Human Resources, organizational development and the persuasion sciences will benefit from these tools.
Enrollment is restricted to students in the School of Continuing and Professional Studies.
Course Objectives 1. Identify best practices for core communication tools used in applied psychology (and behavioral sciences). 2. Develop skills in interview development and implementation, group facilitation, and motivational interviewing. 3. Evaluate techniques for conflict management, negotiation, consultation and persuasion. 4. Critique the impact of computer mediated communication of interpersonal dynamics. 5. Describe culturally agile communication techniques.
Enrollment is restricted to students in the School of Continuing and Professional Studies.
Course Objectives 1. Identify best practices for core communication tools used in applied psychology (and behavioral sciences). 2. Develop skills in interview development and implementation, group facilitation, and motivational interviewing. 3. Evaluate techniques for conflict management, negotiation, consultation and persuasion. 4. Critique the impact of computer mediated communication of interpersonal dynamics. 5. Describe culturally agile communication techniques.